Do you know that Emotional Intelligence will become a “must-have” skill in the next one to five years?
As per the research done by Capgemini Research Institute, 74% of supervisors believe that EI will become a ‘must-have’ skill. 76% of senior executives agree that due to AI & automation, the demand for EI skills will increase as employees will have a more client/people-facing role.
As we know, in today’s world of technological advancement, Artificial Intelligence and Automation have started taking away the roles of human beings. Also, due to the current pandemic situation, many employees have to work remotely from home.
These changes in the situation have brought in the need for a change in the supervisors’ attitude and perspective, whose primary job is to manage to get the job done by others. As per the same research by Capgemini, 76% of senior executives believe that Human roles will require employees to do more tasks that require emotional intelligence skills. Hence, managing them would require the supervisors to develop their Emotional Intelligence skills.
Emotional intelligence for supervisors
Managing a team and developing Emotional Intelligence will help supervisors in other aspects of their work responsibilities. As per Howard Davies, COO and prominent program director, Freeformers, a future of work consultancy, helping major organizations to achieve workforce agility and digital readiness, “A more emotionally intelligent workforce is likely to build better relationships with customers, either directly in their interactions or through the design of new products and services.” He further said, “I think when you have high emotional intelligence, you tend to be more honest and authentic. These qualities have far-reaching, positive impacts on the business and the workforce alike.”
Mid-Management benefits most from EI Skills.
Hence, it becomes essential for supervisors to develop their Emotional Intelligence skills. As per Capgemini‘s research, 82% of organizations feel mid-management can benefit the most from EI skills. It is the reason 32% of organizations have started conducting EI training for their middle management teams.
Where supervisors should use EI Skills
The supervisors’ essential role is to review their team’s performance and share positive and negative feedback. It requires a high level of consideration as they need to point out their team members’ mistakes without demotivating them. During this, having strong EI skills can play a significant role. As per Capgemini‘s research, currently, only 26% of organizations consider EI skills while providing feedback or appraising employees in non-supervisory positions. Supervisors and their organizations should benefit from higher retention once they start using EI skills during the performance review and feedback sharing.
Developing Emotional Intelligence
As per Capgemini‘s research, 77% of senior executives agree that most employees will need to evolve their skills base due to their automated role ultimately. Fortunately, unlike the Intelligence level, which will not develop after an age, one can learn Emotional Intelligence at any age. This skill can be acquired, mastered, and then used in professional as well as personal relationships. Moreover, Emotional Intelligence can also help in self-development. Knowledge about his own emotions, managing them, and motivating themselves, especially after a failure, can improve an individual’s life and propel him towards success.
Hence, you must understand how good your Emotional Intelligence skill is and then get yourself trained to make yourself future-ready.
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We will help identify the emotions of others. To manage your relations better, you have to learn to determine what the other person is feeling. Have you made the other person happy, sad, or angry?
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Nice article on emotional intelligence. It is very important to take decision in the organizations so the manger needs to have strong emotional intelligence.
Thanks for sharing this article.
Supervisors play crucial role at any workplace. For them underatanding the concept of EI is much important as they lead all the employees in the workplace. Right knowledge of EI make a supervisor to know what his/ her employees need in term of emotions like their feelings when they get angry, sad or happy,which situation can trigger their emotions. Knowledge of EI is powerful tool to get productive work from employees.
EI has a positive impact on the business. Its not only helps in the delegation of duties but also manages relations in a better way.
A supervisor is the lead of a team. Any action of that lead is reflected on employees. So a manager has to possess the skills and qualities that lead the team on a positive and rising path. Nice Article.
Emotional Intelligence is help supervisors. it is very important for us. thanks for sharing with us.
Very informative blog on emotional intelligence .. This course is worth it and it will escalate more skills in us
Very informative and it is rightly encouraging everyone to gain the skill of EI as it has a very crucial role in work environment currently and will also have a great impact in coming future. People in their managing position should highly undertake this skill as it will be beneficial not only to the organisation they are working but also it will improve their relation with the colleagues they are working with
thankyou for sharing such an informative article on emotional intelligence. EI helps in building good relations with other team members which further is necessary for self-development.
Super Important skill for every person in each sector of life. Specially for those who are in leading positions. Wonderful knowledge sharing. 🙏🙏
As emotions are important part of human beings. Having emotional intelligence for employees will change the functioning of a work place from good to best. This article describes why its important and also how to develop it. Thank you for this information.
Emotional Intelligence plays a vital role in IT industry which never been highlighted so far, but all thanks to blog to explain it in detail.
Thank you for sharing about the importance of emotional intelligence and giving an insight on how it can help to cope with the changes happening in workplaces around the globe. Very interesting and informational blog.
It is very essential for a manager or a leader to have emotional intelligence skill in order to lead their team. This article explains the reason quiet informatively
Very informative content because Emotional Intelligence is and will be a must-have skill. Everyone must learn it to get a successful life.
Very informative post! Emotional Intelligence is a demanding skill for the upcoming future as AI and Machine Learning are going to dominate the industry. There will a demand for jobs that require high level of EI as those jobs cannot be automated.It is therefore recommended that people should focus more on developing their EI skills especially those in the leading positions.
It’s very important for supervisors to develop Emotional Intelligence to lead all the employees in an organization. EI does not only help in self-development but it also helps in creating good bond between supervisors and employees. Such a great blog. Thanks for sharing this.
Emotional Intelligence is very important for managers are it is very well described in this article. Thank you for addressing it.
Emotional intelligence can serve as a backbone for activities such as team building and increases overall productivity.
If EI is not an in-born talent, it can be learned and one can become better leaders in any organisation. Very useful article.