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Customer Service

Courses For Engineers / Customer Service

Your most challenging customer can become your loyal customer

Have you lost a customer recently? If you have, did you analyze why your customer left you? There could be numerous reasons... Let's start with it... According to SuperOffice,  1% of…

15 Comments
March 19, 2021
Courses For Engineers / Customer Service

Are you paying attention to your customer complaints? Solve customer complaints and make them your advocates.

Are you upset that your customers are complaining?  Don't be. As of right now, only 1% of customers feel that their excellent service expectations are always met. The rest, 99% of customers, have…

12 Comments
March 19, 2021
Courses For Engineers / Customer Service

A Survey on Handling a Difficult Customer for Engineers

Have you ever struggled to handle demanding customers? If yes, how you managed and who helped you? I know the customers are rude and confused; sometimes, it is difficult to…

0 Comments
March 6, 2021